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Warranty & Support

Warranty with Peace of Mind

Warranty with peace of mindIt’s simple. CDI offers the easiest and most comprehensive warranty in the industry, while reducing your maintenance costs to $0. When you call CDI’s customer service line, you go directly to our staff with short wait times.

You’ll be assisted by CDI’s solutions-oriented staff who is trained to properly assess your individual situation. This policy has gained us a 97% customer satisfaction rating in the technology sector.

$0 Cost of Ownership Guarantee

With CDI’s standard warranty, there is no additional cost to maintain your unit and we will never charge for fulfilling the warranty. CDI pays for your equipments shipping both ways and we also pay for the required parts. This way we ensure that once you have our units, you will not be financially inconvenience to keep them running as long as they are being used in a reasonable manner. This way you can focus your budget on purchasing technology to empower your projects.

Customer Service

Available weekdays from 8:00 a.m. to 5:00 p.m. EST.
Phone: 1-888-314-4471
Email: service@cdicomputers.com

Advantages:

  • Electronic communications are responded to within 24 hours (our average is under 2 hours).
  • Over 20 Years of expertise in the Education Sector.
  • With a single contact CDI will solve all issues without transfers or delays.
  • Our Online Portal allows self-serve warranty requests.

Customer Service Portal

CDI Computers & DigitalEdge