What types of equipment do you service?
CDI can manage the disposition of just about any piece of IT related equipment commonly in service including desktop and laptop computers, servers, laser printers, monitors and general office equipment.

Where do you provide service?
CDI has established partnerships to provide services across Canada and the Continental United States.

How do I know how much my equipment is worth?
CDI maintains a Current Pricing Guide that determines what equipment is eligible for Buy Back and the price you receive. The guide is updated once a month to reflect fair market values and provided to you. Equipment values are paid based upon the published value at the time of recovery (not at the time of settlement).

When will I receive a payment?
For Buy Back Services, net proceeds will be paid via check or credit within ninety (90) days of receipt of your equipment. Under the Revenue Share program, net commissioned profits will be paid via check or credit within ninety (90) days of the completion of the sale. All proceeds will be reconciled in the Settlement Report.

Do you offer computer trade-in services?
CDI can buy back or re-market your used equipment and directly apply the net proceeds against the invoiced purchase of new computer equipment from CDI.

How long have you been in business?
CDI has been a trusted supplier of IT asset disposition services to some of the largest companies for over a decade. We bring long expertise to support your entire technology refresh and asset recovery needs.

What companies can benefit from CDI’s services?
CDI has the resources, staff and expertise to serve organizations with significant investments in IT - such as Fortune 500 enterprises, governmental entities, school boards, and health care organizations - as well as smaller companies.

Can't we just give old equipment to our employees or donate it to charity?
Supporting these types of programs presents complex and ongoing challenges. Simply giving equipment away exposes you to potential information security risks associated with the release of proprietary data and non-transferable software. Moreover, not-for-profit organizations often lack the resources to effectively use the equipment.

What does CDI do with the equipment?
Many unwanted technology assets still have remaining economic life, so our first priority is to help you obtain value from these assets. We offer different programs that ensure you get the maximum return for your equipment. For other assets that hold no remaining value, our extensive asset and computer equipment recycling programs ensure that as many of those assets as possible are recycled. We also provide for ecologically friendly and regulatory-compliant disposal when necessary.

So what are the costs?
The costs for disposing of obsolete technology assets and computer equipment recycling can vary greatly. If your technology equipment can still be used in the secondary markets, you may be able to use this value to offset the cost.